Refund Policy

NADAVENO's No-Stress Return & Refund Policy

Last Updated: 01/07/2025

At NADAVENO, we want you to love what you buy—but if something’s not quite right, we’ve got your back. Here’s our simple, fair, and hassle-free return policy.

✨ The Basics

  • 14-Day Happiness Guarantee: Not thrilled with your purchase? Return it within 14 days of delivery for a refund or exchange.

  • Condition Matters: Items must be unworn, unwashed, and with original tags attached.

  • Proof of Purchase: Keep your order number or receipt—we’ll need it to process your return.

🔄 How to Return

  1. Email Us First: Reach out to us at [your support email] or via our [Contact Page] with your order number and the reason for your return.

  2. Ship It Back: We’ll send you a return address and instructions. (Return shipping costs are on you unless the item is faulty.)

  3. Wait for Magic: Once we receive and inspect your return, we’ll process your refund or exchange within 5 business days.

💵 Refunds

  • Original Payment Method: Refunds go back to your card, PayPal, etc. (Processing may take 3-10 business days after approval).

  • Store Credit Option: Would you prefer an exchange or NADAVENO credit? Just let us know—we’ll make it happen!

🚫 What We Can’t Accept

  • Final Sale Items: Clearance, personalized, or discounted products marked "Final Sale" are non-returnable.

  • Damaged by You: Stains, odors, or altered items won’t qualify for a refund. (Be honest—we’ll know.)

⚠️ Exchanges

  • Size/Color Swaps: Need a different size or shade? Email us first—we’ll check stock availability before you return.

  • Faulty Items: If something arrives damaged or defective, we’ll cover return shipping and rush you a replacement.